The Public Authority for Civil Information (PACI) in Kuwait plays a pivotal role in issuing and renewing Civil IDs, a mandatory document for all residents and citizens. Knowing the official Civil ID collection timings is essential to avoid inconveniences and ensure timely receipt of your identification card. This comprehensive guide provides the updated PACI Civil ID collection timings for 2025-26, along with practical tips to make your visit smooth and efficient.
What is the Civil ID and Why is Timely Collection Important?
A Civil ID is the official identification issued by PACI to every resident or citizen in Kuwait. It contains vital personal information and serves as a primary document used in many government transactions, banking, and official verifications. Timely collection of your Civil ID ensures you have valid identification for all essential services and legal purposes. Delayed collection may result in fines or service disruptions.
Updated PACI Civil ID Collection Timings for 2025-26
PACI operates multiple branches and collection centers across Kuwait with specific working hours. The general timings for Civil ID collection are as follows:
- Sunday to Thursday: 8:00 AM to 2:00 PM
- Friday and Saturday: Closed (weekend)
Civil ID delivery times at South Sabahiya
branch |
||
Week Day |
Morning period |
Evening period |
Sunday |
From 8:00 AM to 1:00 PM |
From 3:00 PM to 7:00 PM |
Monday |
From 8:00 AM to 1:00 PM |
From 3:00 PM to 7:00 PM |
Tuesday |
From 8:00 AM to 1:00 PM |
From 3:00 PM to 7:00 PM |
Wednesday |
From 8:00 AM to 1:00 PM |
From 3:00 PM to 7:00 PM |
Thursday |
From 8:00 AM to 1:00 PM |
From 3:00 PM to 7:00 PM |
Friday |
closed |
closed |
Saturday |
closed |
closed |
|
|
|
Civil ID delivery times at the South Surra
branch |
||
Week Day |
Morning period |
Evening period |
Sunday |
From 8:00 AM to 1:00 PM |
From 3:00 PM to 7:00 PM |
Monday |
From 8:00 AM to 1:00 PM |
From 3:00 PM to 7:00 PM |
Tuesday |
From 8:00 AM to 1:00 PM |
From 3:00 PM to 7:00 PM |
Wednesday |
From 8:00 AM to 1:00 PM |
From 3:00 PM to 7:00 PM |
Thursday |
From 8:00 AM to 1:00 PM |
From 3:00 PM to 7:00 PM |
Friday |
closed |
closed |
Saturday |
closed |
closed |
|
|
|
Civil ID delivery times at Jahra branch |
||
Week Day |
Morning period |
Evening period |
Sunday |
From 8:00 AM to 1:00 PM |
From 3:00 PM to 7:00 PM |
Monday |
From 8:00 AM to 1:00 PM |
From 3:00 PM to 7:00 PM |
Tuesday |
From 8:00 AM to 1:00 PM |
From 3:00 PM to 7:00 PM |
Wednesday |
From 8:00 AM to 1:00 PM |
From 3:00 PM to 7:00 PM |
Thursday |
From 8:00 AM to 1:00 PM |
From 3:00 PM to 7:00 PM |
Friday |
closed |
closed |
Saturday |
closed |
closed |
Paci Civil ID Collection Timings During Ramadan
Below is a schedule of times for obtaining a civil ID in Kuwait from branches of the Public Authority for Civil Information:
Week Day |
Civil ID Delivery Times |
Sunday |
From 10:00 AM to 4:30 PM |
Monday |
From 10:00 AM to 4:30 PM |
Tuesday |
From 10:00 AM to 4:30 PM |
Wednesday |
From 10:00 AM to 4:30 PM |
Thursday |
From 10:00 AM to 4:30 PM |
Friday |
closed |
Saturday |
closed |
Some branches may offer extended or reduced hours based on location or public holidays. It is strongly recommended to confirm timings with your designated collection center before visiting.
How to Check Your Civil ID Collection Appointment and Timing
PACI has made the appointment and collection process more efficient via its official website and mobile app:
- Visit the official PACI website or download the PACI Kuwait mobile app.
- Log in using your Civil ID number and password or registered mobile number.
- Access the “Civil ID Services” section.
- Select the option to check your appointment status and collection details.
- Confirm your scheduled date, exact time slot, and collection center location.
Tips for a Smooth Civil ID Collection Experience
- Arrive Early: Reach your center at least 15 minutes before your appointment to complete any necessary procedures.
- Required Documents: Bring your appointment confirmation, previous Civil ID (if renewing), and any additional paperwork requested by PACI.
- Follow Safety Protocols: Due to ongoing health guidelines, ensure you wear a mask and maintain social distancing during your visit.
- Avoid Peak Hours: Mid-morning hours tend to be less crowded compared to opening or noon.
- Use Online Services: Whenever possible, handle renewals and updates online to minimize visits to physical centers.
Frequently Asked Questions (FAQs)
1. How long after applying can I collect my Civil ID?
Usually, Civil IDs are ready for collection within 7 to 10 working days after application submission or biometric data capture.
2. Can someone else collect my Civil ID on my behalf?
Yes, but you must provide a valid authorization letter along with the collector’s Civil ID.
3. Are PACI offices open on public holidays?
No, PACI offices remain closed on public holidays and weekends (Friday and Saturday).
4. What documents do I need to bring for collection?
Bring your appointment slip, previous Civil ID if applicable, any receipts issued, and identification supporting your identity.
5. Is there a fine for late Civil ID collection?
Delays beyond the stipulated time may incur fines or restrict access to some services until the Civil ID is collected.
Conclusion
Staying informed about PACI Civil ID collection timings for 2025-26 ensures timely receipt of your vital identification card without hassle. Utilize online tools to book and confirm your appointment, prepare required documents, and observe the suggested tips for a smooth experience. Timely collection secures uninterrupted access to governmental and private services in Kuwait.
For the most current and official information, always refer to the PACI official website or download the PACI Kuwait mobile app.